FAQ

What are GlowPaws LED dog collars, and why should I use one?

GlowPaws LED dog collars are collars with built-in LED lights, designed to keep your dog visible and safe during nighttime walks. They are especially useful for enhancing visibility in low-light conditions, ensuring both you and your dog can be easily seen by drivers, cyclists, and pedestrians.

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Are the GlowPaws collars, leashes, and harnesses adjustable?

Yes! All of our GlowPaws LED dog collars, leashes, and harnesses are adjustable to fit a wide range of dog sizes. Simply adjust the straps to ensure a comfortable and secure fit for your pet.

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How do I attach the GlowPaws pet tracker to the collar?

Our GlowPaws pet tracker is designed to easily attach to any of our LED collars. It clips securely onto the collar’s D-ring or specialized attachment point, so your pet’s location can be tracked effortlessly during walks or when they’re outdoors.

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Are GlowPaws products waterproof?

Absolutely! All of our GlowPaws LED collars, leashes, harnesses, and pet trackers are water-resistant or waterproof, making them perfect for outdoor adventures, even in rainy conditions. However, we do recommend drying the tracker and collar after exposure to water for optimal performance.

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How do I charge my products?

The GlowPaws LED collars, leashes, and pet trackers are all battery-powered and come with long-lasting batteries that typically last 5+ years with regular use. No need for frequent charging—just enjoy the convenience of worry-free use for several years.

The GlowPaws LED harnesses, however, are rechargeable and come with a USB-C charging port. They last up to 10 hours on a full charge and only take about 30 minutes to recharge fully. For maximum battery life, we recommend charging your harness after each use.

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Can I use the GlowPaws LED collar and leash for training my dog?

While our GlowPaws LED collars and leashes are designed primarily for visibility, they are strong and durable enough for everyday walks and training sessions. However, for specific training needs, we recommend using additional training tools as appropriate for your dog’s behavior.

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Do you offer refunds or exchanges at GlowPaws?

Yes, we want you and your pet to be completely satisfied with your GlowPaws purchase. If for any reason you're not happy with your product, we offer a 30-day return or exchange policy. Please refer to our Returns & Exchanges page for more details.